ValueMon Support

We usually reply within 1–2 business days.

Please include your device model, iOS version, and a short description of the issue. Screenshots help a lot.

Frequently asked questions

How does card scanning work?

Point your camera at a trading card and ValueMon identifies it and shows its estimated market value. You can also pick an existing photo of a card from your photo library. Make sure the card is well lit and fills most of the frame.

How do I manage or cancel my subscription?

Subscriptions are handled by the App Store. Open Settings → your name → Subscriptions on your device, or use “Manage subscription” inside the app. To restore a previous purchase on a new device, tap Restore on the paywall screen.

How do I delete my account and data?

In the app, go to Profile → Account → Delete account. This permanently deletes your account, portfolio, collections, favorites, and scan history. See our Privacy Policy for details on data handling.

Why does a price look wrong or missing?

Prices are estimates aggregated daily from third-party marketplaces (TCGplayer and Cardmarket). Some cards, variants, or languages may have little or no market data, and prices can lag behind live listings.

Legal

ValueMon is an independent app and is not affiliated with, endorsed, sponsored, or approved by Nintendo, Creatures Inc., GAME FREAK, The Pokémon Company, or any trading card game publisher.